This section provides information for contacting your technical support and customer service representatives.
If you experience problems with the installation, operation, or verification of your installation, contact the Xilinx Technical Support hotline by phone, e-mail, or fax. When e-mailing or faxing inquiries, provide your complete name, company name, and phone number.
| Location | Telephone | Electronic Mail | Facsimile (Fax) |
|---|---|---|---|
| North America | 1-408-879-5199 1-800-255-7778 | hotline@xilinx.com | 1-408-879-4442 |
| United Kingdom | 44-1932-820821 | ukhelp@xilinx.com | 44-1932-828522 |
| France | 33-1-3463-0100 | frhelp@xilinx.com | 33-1-3463-0959 |
| Germany | 49-89-93088-130 | dlhelp@xilinx.com | 49-89-93088-188 |
| Japan | local distributor | jhotline@xilinx.com | local distributor |
| Korea | local distributor | korea@xilinx.com | local distributor |
| Hong Kong | local distributor | hongkong@xilinx.com | local distributor |
| Taiwan | local distributor | taiwan@xilinx.com | local distributor |
| Corporate Switchboard | 1-408-559-7778 |
This section provides information for contacting your local Xilinx Customer Service representative. Contact your local distributor for international countries not listed.
| Country | Telephone | Facsimile |
|---|---|---|
| United States and Canada1 | 1-800-624-4782 | 408-559-0115 |
| United Kingdom2 | 01932-333550 | 01932-828521 |
| Belgium2 | 0800 73738 | |
| France2 | 0800 918333 | |
| Germany2 | 0130 816027 | |
| Italy2 | 1677 90403 | |
| Netherlands2 | 0800 0221079 | |
| Other European Locations2 | (44) 1932-333550 | (44) 1932-828521 |
| Japan | 81 3 3297 9153 | 81 3 3297 9189 |
1Mon-Fri, 8:00 am - 5:00 pm Pacific time
2Monday-Friday, 9:00 a.m. to 5:30 p.m. United Kingdom time - English speaking only.
