Appendix E

Technical Support

You can contact Xilinx for additional information and assistance in a variety of ways.

The telephone hotlines give you direct access to Xilinx Application Engineers worldwide. You can also e-mail or fax your technical questions to the same locations.

NOTE

When e-mailing or faxing inquiries, please provide your complete name, company name, and phone number. Also, please provide a complete problem description including your design entry software and design stage.

(http://www.xilinx.com)

WEBLINX contains online technical solutions and product information for Xilinx software and devices. The Xilinx Solutions Database is a collection of useful information accessible through a Smart Search^™ engine.

ftp.xilinx.com

The FTP site provides online access to automated tutorials, design examples, online documents, utilities, and published patches.

The BBS contains a subset of the information available on the FTP site. The FTP site is the primary and recommended site for file access.

xdocs@xilinx.com

Include the word "help" in the subject header. This e-mail service provides access to the technical solutions located on the Xilinx World Wide Web Site.

(http://www.xilinx.com) or contact your local Xilinx sales office

Comprehensive introductory and advanced courses cover Xilinx component and development system products.